It's fun to work in a company where people truly BELIEVE in what they're doing!

Technical Account Manager (m/f/d)

Shape the digital future with us!

Do you love supporting customers on their way to an optimal IT strategy? You don't just want to solve problems, you want to create real added value? Then you've come to the right place!

As a Technical Account Manager (m/f/d) at evoila, you will be the central point of contact for our customers and help them get the best out of modern cloud and IT infrastructures. You combine technical understanding with strategic consulting and act as a bridge between customers, internal teams and manufacturers.

About the job:

Supporting and strategically advising our customers on cloud, automation and infrastructure solutions
Analysing customer requirements and developing customised IT solutions
Conducting strategy workshops, roadmap sessions and regular review meetings
Coordination between customers, internal teams and technology partners for the continuous optimisation of IT environments
Identification of optimisation potential and development of best practices for more efficient use of technologies
Support with technical issues as well as with the evaluation and implementation of new features and further developments

Who you are:

At least 3 years of professional experience in IT consulting, technical account management or a comparable role
In-depth knowledge in at least one of the following areas Cloud platforms (AWS, Azure, VMware), automation, network technologies or IT security
Confident demeanour, strong analytical and conceptual skills and strong customer focus
Experience in stakeholder management and the coordination of technical and strategic requirements
Business fluent in German and English (at least C1 in each case)

It would be optimall if you…:

Have knowledge of modern cloud and infrastructure technologies (ideally VMware, Kubernetes or public cloud services)
have experience with IT strategy development and process optimisation
can moderate workshops and enablement sessions for customers
Have a basic understanding of IT service management and ITIL processes
Can explain complex technical issues in an understandable way

Intensive induction and regular training are not just something we do on paper, but are a matter of course for all our employees.

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Technical Account Manager (m/w/d)

Gestalte die digitale Zukunft mit uns!

Du liebst es, Kunden auf ihrem Weg zur optimalen IT-Strategie zu begleiten? Du möchtest nicht nur Probleme lösen, sondern echten Mehrwert schaffen? Dann bist du bei uns genau richtig!

Als Technical Account Manager (m/w/d) bei evoila wirst du zum zentralen Ansprechpartner für unsere Kunden und hilfst ihnen, das Beste aus modernen Cloud- und IT-Infrastrukturen herauszuholen. Du kombinierst technisches Verständnis mit strategischer Beratung und bist die Brücke zwischen Kunden, internen Teams und Herstellern.

Deine Aufgaben

Betreuung und strategische Beratung unserer Kunden zu Cloud-, Automatisierungs- und Infrastruktur-Lösungen
Analyse von Kundenanforderungen und Entwicklung maßgeschneiderter IT-Lösungen
Durchführung von Strategieworkshops, Roadmap-Sessions und regelmäßigen Review-Meetings
Koordination zwischen Kunden, internen Teams und Technologiepartnern zur kontinuierlichen Optimierung der IT-Umgebungen
Identifikation von Optimierungspotenzialen und Entwickeln von Best Practices für eine effizientere Nutzung der Technologien
Unterstützung bei technischen Fragestellungen sowie bei der Bewertung und Implementierung neuer Features und Weiterentwicklungen

Was du mitbringen solltest:

Mindestens 3 Jahre Berufserfahrung in der IT-Beratung, im technischen Account Management oder in einer vergleichbaren Rolle
Fundiertes Wissen in mindestens einem der folgenden Bereiche: Cloud-Plattformen (AWS, Azure, VMware), Automatisierung, Netzwerktechnologien oder IT-Security
Souveränes Auftreten, starke analytisch-konzeptionelle Fähigkeiten und ausgeprägte Kundenorientierung
Erfahrung im Stakeholder-Management sowie in der Koordination technischer und strategischer Anforderungen
Verhandlungssichere Deutsch- und Englischkenntnisse (jeweils mindestens C1)

Optimal wäre es, wenn du…:

Kenntnisse über moderne Cloud- und Infrastruktur-Technologien mitbringst (idealerweise VMware, Kubernetes oder Public Cloud Services)
Erfahrung mit IT-Strategieentwicklung und Prozessoptimierung hast
Workshops und Enablement-Sessions für Kunden moderieren kannst
Grundverständnis für IT-Service-Management und ITIL-Prozesse besitzt
Komplexe technische Sachverhalte verständlich erklären kannst

Eine intensive Einarbeitung und regelmäßige Fortbildungen finden bei uns nicht nur auf dem Papier statt, sondern sind selbstverständlich für alle unsere Mitarbeitenden.

In addition to a varied project landscape, we offer you a high degree of personal responsibility and the cooperation with a growing and motivated team, in which you can bring in your ideas.

What we offer you:
– Mobile Office
– Premium Work Equipment
– Extensive Further Training
– Employee Events
– Country-Specific Employee Bonuses (e.g. cooperation with EGYM Wellpass, JobRad and much more)

Contact:

Vivien Vogt

Apply now

Vivien Vogt

Personalreferentin

+49 6131 4888 222

jobs[at]evoila.de

Benefits

Motivated employees are an essential precondition for our future entrepreneurial success. That is why we put great emphasis on a good balance between life and work.

Retirement Provision

By using salary conversion, you can save smartly for the future: a portion of your gross salary is directed into company pension plans. This allows you to save on social security contributions and income tax. You end up investing more in your retirement savings than what you miss out on net. Everything happens automatically – including the tax aspect. Secure and intelligent retirement planning!

First Class Laptop

To ensure that your work is not hindered by the equipment, you do not get any laptop, but a premium laptop.

EGYM Wellpass

With the EGYM Wellpass, you get access to 6,500 sports and wellness locations in Germany and Austria. Evoila supports your fitness journey. Whether it's fitness, yoga, or meditation – find the perfect offering for you. It's also available digitally for your home office needs. With Evoila and EGYM, you can stay active and keep moving!

Jobrad

Steer onto your desired company bike with evoila! We lease your dream bike for you – whether it's an e-bike, mountain bike, or city cruiser. Use it anywhere: for work, leisure, or sports. The payment? Simple and cost-effective, directly deducted from your gross salary. Thanks to smart tax arrangements, you can save up to 40% compared to buying. Pedal and save!

Voucher Card

With Ticket Plus City from Edenred, you can shop wherever and whenever you want! Whether it's at Douglas, REWE, or refueling on the go – you decide. It's for everyone, from full-time employees to interns. With over 40,000 acceptance points in Germany, both in-store and online, it's easy, flexible, and stress-free.

Feelgood

Coffee counter and Carrera track are options you can use during your time at the office for balance, small indulgence and fun.

Employee Events

In addition to a summer and Christmas celebration, we regularly organize our After Work Drink! Exchange with colleagues, away from daily business. This is important to us to grow more and more together as a professional team.

Corporate Benefits

In the team, there's not only fun but also discounts! Fashion, travel, electronics? We've got it. Thanks to Corporate Benefits, you always save. Why pay more when you can get it cheaper?

Bonus

In addition to the fixed salary, you will receive an annual special payment based on the business outcome and your personal goals.

Premiums

You receive a premium or special payment e. g. for new employees who are mediated by you.

Trust Based Working Hours

Sometimes it is necessary to arrange your working time flexible. After the probationary period we make this work for you. This will include home office days as well as being able to push a morning or afternoon wherever it is possible.

FAQ

Open questions? We’re here to help

If you show the willingness to learn something new every day and to use the knowledge in the team and with customers, then we are exactly the right place for you. In addition, you want to get to the bottom of new things and understand them technically down to the last detail? Your job and your hobby merge at times and the IT is one of your greatest passions? Then you should read on now anyway because it is our goal to make you become an expert who is one step ahead of therest.

If you feel comfortable in a cloud technology like OpenStack, CloudFoundy, AWS, etc. or you know a lot about a virtualization technology like VMware vSphere, then you’re in the right place with us. We will also train you as a cloud engineer or cloud architect.

After about 1 week, you will know whether we want to get to know you. Then you will be invited to an online conversation.

Your document should contain a personal address as well as your CV and your previous qualifications such as school, study, certifications, certificates, etc. A picture of you can also be included in the letter as well as your salary requirements.

After an online conversation via Skype, Zoom or another online tool we will provide you with a simple task. You will bring along the result of the task to a personal conversation in one of our offices. When everything fits, nothing will prevent us from hiring you.

Usually the conversations (online and onsite) take place with you, a potential team leader for your position and a human resources representative.

We evaluate your score using a point system. That is based on your documents, the interview, the personal impression and the result of the small task.

Your application documents will only be made available to the HR department, the management and the potential team leader. All data will be treated confidentially.