Managed Private Cloud

Run your VMware platform. Without running it yourself.

High-availability VMware Cloud Foundation, fully designed, deployed, and operated by evoila’s certified platform engineers.

Stop managing infrastructure. Start scaling.

Your VMware Cloud Foundation platform, fully operated by evoila

VMware Cloud Foundation is the backbone of modern private and hybrid cloud environments. But operating VCF at enterprise grade demands deep expertise, continuous staffing, and direct vendor access. Most organisations cannot sustainably maintain all three in-house. The result is a structural gap between owning the platform and being able to run it well.

evoila delivers a VMware Cloud Foundation Managed Service covering VCF 9 from design and deployment to 24/7 operations, patch management, incident resolution, and licence governance. As a Broadcom Pinnacle Partner under the VCSP Advantage Program, evoila operates one of the most advanced VCF managed service offerings in Europe, with a proven, future-proof model under Broadcom’s current VCSP 2.0 framework.

Three core business benefits:

  • Operational focus: Your team concentrates on workloads and applications – evoila owns the platform.
  • Cost predictability: Subscription-based pricing with transparent TCO and no surprise hourly billing.
  • Enterprise resilience: 99.99% platform availability SLO for end-customer workloads, backed by multilevel SLAs.

The real cost of self-managed VMware infrastructure

VMware Cloud Foundation delivers the consolidation, security, and performance that enterprise workloads demand. But the operational reality is unforgiving: VCF environments require continuous lifecycle management, proactive monitoring around the clock, deep expertise across vCenter, vSAN, NSX, and the broader VCF stack and a direct escalation path to Broadcom when critical incidents arise. For most organisations, this creates a structural dilemma.

The consequences are real: delayed patches create security exposure. Undocumented configuration drift increases incident risk. Escalations without vendor relationships take longer to resolve. And every hour your platform team spends on infrastructure operations is an hour not spent on the workloads that drive your business forward.

Every delay has a cost

Delayed patches create security exposure and undocumented configuration drift raises incident risk. Without a vendor escalation path, every critical issue takes longer to resolve.

The Challenge


The operational risks behind in-house managed VMware infrastructure


Self-managed VCF looks efficient on paper, but in reality it demands constant expertise, continuous lifecycle care, and vendor-ready escalation capabilities. Delays in patching, configuration drift, and the need to maintain Broadcom compliance and partner readiness all add risk, cost, and operational pressure.

Expertise gap

VCF stack complexity exceeds what most internal teams can sustainably cover across vCenter, vSAN, and NSX simultaneously.

Talent scarcity

Certified VMware engineers are scarce and expensive – building and retaining an internal VCF operations team is a persistent challenge.

Incident exposure

Without 24/7 monitoring and direct Broadcom escalation paths, critical incidents take longer to resolve – with direct impact on workload availability.

Compliance pressure

Industries such as finance, healthcare, and public sector face growing requirements around data residency, audit trails, and platform governance that self-managed VCF environments struggle to meet consistently.

The good news: you can run enterprise VCF without building the operations team yourself

evoila already operates the platform that your environment needs.

Our Solution

VCFaaS: Enterprise VMware operations, delivered as a service

A VMware Cloud Foundation Managed Service built for the VCSP 2.0 era

evoila’s VCFaaS gives organisations full access to enterprise-grade VMware Cloud Foundation without the operational burden of running it themselves. As a Broadcom Pinnacle Partner and certified VCSP, evoila has designed VCFaaS in full compliance with Broadcom’s VCSP 2.0 terms – making it one of the few offerings in the market that is structurally future-proof under the current licensing framework.

Across all tiers, evoila’s operations team delivers design, deployment, proactive monitoring, change and patch management, incident resolution, configuration documentation, licence management, and backup of infrastructure configuration data – for example using Veeam – as a complete, managed end-to-end service.

VCFaaS is available in four service tiers to match your infrastructure requirements and sovereignty needs:

  • Shared: Fully hosted in evoila data centres. Built for resource-efficient cloud consumption.
  • Dedicated: Dedicated resources, fully hosted in evoila data centres.
  • Dedicated PLUS: Hosted in your data centre, fleet management operated remotely by evoila.
  • Dedicated PREMIUM: Fully hosted in your data centre, including on-site fleet management.
Tech-Deep-Dive

What evoila operates and how

VCFaaS covers the full VCF 9 core stack: vCenter, vSAN, NSX, and associated lifecycle management tooling. The platform supports multi-tenancy, enabling Service Providers to operate end-customer workloads in isolated, governed environments at scale.

Always-on platform monitoring

24/7 visibility into availability, performance, and capacity across every covered component.

One number when it matters

Single point of contact via phone and ticketing, 24/7/365 for critical issues.

Escalation that reaches Broadcom

Multilevel paths across 1st, 2nd, and 3rd level, plus direct vendor escalation by defined severity.

Root cause, not just recovery

Problem management with documented analysis and corrective actions that prevent repeat incidents.

Controlled change, zero surprises

Patching, configuration changes, and platform expansions run through agreed approval workflows.

Your platform, fully documented

Configuration management and full CMDB with runbooks, diagrams, and IP plans.

Patches handled on schedule

Patch and update management for all VCF components within the agreed stack.

Configuration you can restore

Backup and restore of infrastructure configuration data, ready when you need it.

Licences under control

Licence management and overage handling under the VCSP program.

Service hours

Business-hours coverage (9×5, Monday–Friday, 08:00–17:00 CET) applies to change, problem, configuration, and asset management. Extended 24×7 coverage applies to critical incident management.

Availability commitments

evoila commits to a 99.5% SLO for management and administration interfaces, and a 99.99% SLO for the availability of the underlying platform executing end-customer workloads – one of the highest availability commitments available in a managed VCF offering.

VCF Expert Support

For organisations operating their own VCF stack under Broadcom licenses within the VCFaaS contract, evoila additionally offers VCF Expert Support: guided troubleshooting, configuration and lifecycle recommendations, and direct escalation partnership with Broadcom, while operational responsibility remains with the customer.

Technical Advantages

What you gain beyond the technology

Operational relief at enterprise scale

Your platform engineers are freed from infrastructure maintenance cycles. Patch windows, incident queues, and configuration drift become evoila’s responsibility, not yours.

Direct Broadcom access, without the overhead

As a Pinnacle Partner, evoila holds one of the highest certification levels available under Broadcom’s VCSP program. When incidents escalate, your environment benefits from vendor-level expertise and established escalation paths, faster resolution, fewer loops.

A model that works across your infrastructure reality

From fully cloud-hosted shared environments to sovereign on-premises deployments with remote fleet management, VCFaaS covers the full spectrum. Organisations with strict data residency, compliance, or hybrid requirements are not forced into a one-size-fits-all architecture.

Customers who trust this model

evoila operates VCFaaS for some of Europe’s most demanding IT environments, from global systems integrators and managed service providers to infrastructure-focused cloud companies and international operators across Europe and beyond.

Your partner of choice

The right partner for VMware in the VCSP 2.0 era

Broadcom’s move to VCSP 2.0 reshaped the managed VMware market. Many providers scaled back or exited. evoila did the opposite: as one of the few European managed service providers to reach Pinnacle status under the Broadcom Advantage Partner Program for VCSPs, evoila built a commercially and technically viable VCFaaS offering spanning the full range of deployment models, from resource-efficient shared cloud to fully sovereign on-premises operations.

Broadcom Pinnacle Partner

One of the highest VCSP certification levels available in Europe.

99.99% platform SLO

Among the highest availability commitments in managed VCF.

ISO 27001 and BSI C5

Certified security and compliance across every engagement.

Europe’s demanding IT

Operating VCF for global integrators, MSPs, and cloud operators.

Talk to the team that runs VCF every day

Tell us about your environment and we will map the right service tier and SLAs for your workloads.

FAQs

Commonly asked questions about Managed Private Cloud