Virtual Apps and Desktops

Virtual desktops built for modern workplaces

Virtual Apps & Desktops provide secure, flexible work environments, powered by Microsoft cloud desktops and extended with Omnissa Horizon for complex enterprise scenarios.

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The right platform, properly operated

Most organisations don’t fail at choosing a virtual desktop platform. They fail at operating one. Performance degrades. Users complain. Helpdesk tickets pile up. The platform is running, but nobody is happy with it. Virtual Apps & Desktops only deliver on their promise when the underlying architecture is right, the operational model is in place, and the platform is continuously maintained.

Microsoft Azure Virtual Desktop and Windows 365 Cloud PC provide the cloud-first foundation. Omnissa Horizon extends these capabilities for hybrid and on-premises enterprise environments where deeper control is required. Virtual Apps & Desktops enable secure, location-independent access to applications and desktops across any device. They isolate sensitive workloads from endpoints, support compliance with data-residency requirements, and simplify lifecycle management for distributed workforces.

Poorly operated virtual desktop environments cost more than the hardware they replaced

Every performance incident, failed image update, or unresolved session issue is a direct hit to productivity and trust.

The Challenge

Virtual desktop projects may fall short of their potential

Virtual Apps & Desktops are a mature capability, but deploying a platform is not the same as running one. Most organisations encounter the same structural gaps once the project is handed over to operations.

Platform without an operating model

Provisioning virtual desktops is a project. Operating them reliably is a discipline. Without monitoring, automation, and defined support escalation, even a well-designed platform degrades quickly.

Cloud-first without complexity planning

Azure Virtual Desktop and Windows 365 work well for standardised environments. Performance-critical workloads, latency-sensitive applications, and data-sovereignty requirements often demand a different architecture.

Legacy VDI with no migration path

Existing Citrix or VMware environments need a clear modernisation strategy. Continuing to maintain ageing VDI infrastructure without a roadmap is expensive and limits flexibility.

Hybrid sprawl and inconsistent user experience

When cloud and on-premises desktops run in parallel without integration, users face inconsistent performance, fragmented identity management, and unpredictable access. Coexistence needs to be designed, not tolerated.

The platform choice and the operating model must fit together. Both are critical for a successful virtual desktop strategy

With the right architecture and operational processes, Virtual Apps & Desktops become a reliable workplace capability, not a permanent project.

Our Solution

The right platform for the right workload

Why virtual desktops remain a strategic capability

Virtual Apps & Desktops are a long‑established but still highly relevant capability in modern workplaces. They enable secure access to applications and desktops, isolate sensitive workloads from endpoints, and support flexible work models across locations and devices.

They are particularly relevant in regulated industries, for external or temporary users, and wherever data residency, compliance, or centralised control are required. When designed and operated correctly, virtual desktops reduce endpoint risk while improving operational consistency.

Microsoft as the cloud‑first foundation

Microsoft provides a modern, cloud‑centric foundation for virtual desktops with Azure Virtual Desktop and Windows 365 Cloud PC.

These solutions are deeply integrated into Microsoft 365, Entra ID, and the Microsoft security stack. They are well suited for organisations pursuing a cloud‑first strategy, standardised desktop environments, and simplified operations through managed cloud services.

For many scenarios, especially greenfield or fully cloud‑aligned environments, Microsoft’s virtual desktop offerings deliver the required scalability, security, and user experience with minimal infrastructure overhead.

Omnissa Horizon as the on‑premises and hybrid enterprise platform

Omnissa Horizon plays a fundamentally different role. It is designed for on‑premises and hybrid virtual desktop environments, where organisations require maximum control over infrastructure, data locality, and performance.

Horizon is especially relevant when:
• workloads must remain on‑premises due to regulatory or data‑sovereignty requirements,
• existing data center or private cloud investments need to be reused,
• high‑performance or latency‑sensitive applications are required,
• complex application delivery and user environment management are needed.

In these scenarios, Horizon is not a fallback, but the primary platform for delivering virtual desktops and applications. Its maturity in on‑premises VDI, combined with deep control over sessions, images, and user environments, makes it a strategic choice for enterprise‑grade EUC architectures.

Hybrid architectures, coexistence, and migration

In practice, many organisations operate a mix of cloud‑based and on‑premises virtual desktops. A modern EUC strategy must support coexistence, not forced consolidation.

Microsoft and Omnissa platforms can be used side by side:
• Microsoft solutions for cloud‑native and standardised use cases,
• Omnissa Horizon for on‑premises, hybrid, or performance‑critical workloads.

This approach enables gradual modernisation, structured migration from legacy VDI platforms, and alignment with long‑term infrastructure strategies—without disrupting business‑critical environments.

From platform deployment to stable operations

Regardless of platform choice, the real value of Virtual Apps & Desktops is realised in operations. Stable performance, predictable costs, and satisfied users depend on monitoring, automation, and reliable support models.

By embedding virtual desktop platforms into operational processes and automating provisioning, scaling, and remediation, organisations can operate both cloud‑based and on‑premises VDI environments efficiently at scale.

Virtual Apps & Desktops become a sustainable workplace capability—not just a technical solution.

Virtual Apps & Desktops require more than infrastructure

They require an operating model. Let’s discuss how cloud desktops, enterprise VDI, or a hybrid approach can support your workplace strategy.

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FAQs

Commonly asked questions about Virtual Apps and Desktops